It took 75 years for the telephone to reach 100M users. Mobile phones hit the same milestone in 16 years. The internet took seven....

The following article was cowritten by Chat GPT and Amy Marquis, who provided her expert perspective, prompt engineering, copywriting support and copyediting.

Working as a crisis counselor has been an invaluable learning experience. It has boosted my #emotionalintelligence immeasurably. #EQ is a life skill I've come to count on, both in my personal and professional lives.

As I learn more about AI and how it is developed and trained, I do believe that kindness is integral to helping it become the best version of itself. These thoughts, along with concerns about bias, got me wondering about what kinds of safeguards are in place to ensure that ChatGPT is a useful tool that can serve a wide variety of people with different needs and under different circumstances. So I asked it a few questions.

Social media has become a powerful tool for brands to connect with their audiences. But one misstep can quickly turn into a crisis that can cause serious damage a brand's reputation.

A 2022 survey by the World Economic Forum found that nearly two-thirds of adults expect products and services using AI will profoundly change their daily lives in the next three to five years. If the predictions are true, those of us in the communications industry will need to adapt quickly or get left behind. Here are five ways AI is revolutionizing communications and public relations work.

Support can come in different packages. Often, it's financial, but it can also look like #volunteer power. Whatever your organization's needs, the art of generating leads requires time and patience. That's where this list of seven strategies comes in.

Have you ever stopped to think about why being authentic is so important on social media, especially when it comes to reaching Gen Z and Millennials?

#EmotionalIntelligence is the secret sauce that brings your messages to life. It's the ingredient that makes people stop and pay attention, that makes them remember your brand, that compels them to take action.

Business leaders are being looked to as trusted sources to guide us through tough times, but there's a catch: authenticity is king.